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Opening Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 7:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 5:00 pm
Saturday10:00 am - 2pm
SundayAfter Care Hours

Lunch hour from 1pm to 2pm

After care hours, please call: 416-299-1460




為了減少新冠病毒的傳播,並保護我們的病人和工作人員,我們的診所會先通過電話或視像通話看診,為您的健康憂慮提供初步評估。請訪問 Here 獲得即時的個性化醫療和新冠病毒的相關建議。

請在安排的預約時間及時接聽,不要屏蔽醫生的電話。 在您的電話評估後,醫生會決定您是否有必要親自到我們的診所看診。



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Pauline Lam

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Pui Yan (Pauline) Lam
Pauline Lam
MDiv, MTS, RP (CRPO #009450)
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Pauline is a Registered Psychotherapist with The College of Registered Psychotherapists of Ontario (CRPO #009450), an ICEEFT Certified EFT Therapist, a Certified Premarital Counsellor (Prepare-Enrich #1319070) and a Certified Autism Spectrum Disorder Clinical Specialist (Evergreen Certifications #461648).

She graduated from Queen’s University with a B.A. in Psychology. As well, she has earned a Masters of Divinity and a Masters of Theological Studies from Tyndale University with a major in Clinical Counselling.

Pauline specializes in helping families to cope with accepting and accommodating loved ones with ASD, ADHD, Parkinson’s, Alzheimer’s, individuals with accessibility needs, and members of the LGBTQ+ community. She also has extensive experience in providing therapy to individuals, couples, and other forms of dyads and families facing challenges with depression, anxiety, self-esteem, loss, childhood trauma, family abuse, difficulties in managing relationships and spirituality.

Pauline adopts an integrative approach. Modalities she practices include family systems therapy, emotionally focused therapy (EFT, EFIT, EFFT), cognitive-behavioural therapy (CBT), dialectical behavioural therapy (DBT), focusing, mindfulness, relaxation therapy, and guided imagery. Her sessions are collaborative in nature, where the therapist and the client are being treated as equal partners in the therapy process.

Pauline is a high-functioning Asperger who was born and raised in Hong Kong. She came to Canada at the age of 17 and has settled in Ontario since.

Prior to becoming a registered psychotherapist, for over 20 years, Pauline worked as an enterprise strategy consultant and a Certified Design Thinking Coach. In this first career, Pauline was well-travelled, and has gained extensive experience in exploring visions, identifying blockades, enabling teams, driving innovations, and cultivating organizational changes for large corporations.

In her own time, Pauline enjoys outdoor adventures with her Golden Pyrenees Zaky. As an award-winning lyricist for Canto-pop music, she also takes joy in casually collaborating with musicians and songwriters around the globe.

Specialty Psychotherapy / Counselling
Areas of Focus Family Systems Therapy, Emotionally-Focused Therapy (EFT, EFIT, EFFT), Cognitive-Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Focusing, Mindfulness, Relaxation Therapy, and Guided Imagery
Language English, Cantonese, Mandarin
Accepting New Patients? Yes
Degrees Queen’s University with a B.A. in Psychology
M.Div. and M.T.S from Tyndale University in Clinical Counselling
ICEEFT Certified EFT Therapist
Certified Premarital Counsellor
Certified Autism Spectrum Disorder Clinical Specialist
Work Days Mon-Sun, by appointment only.

Specialty MDiv, MTS, RP (CRPO #009450)

Meeting Our Psychotherapist - Pauline Lam

Want to know more about Pauline? Click the picture to watch the video!