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When we work

Opening Hours

Monday9:00am - 8:00pm
Tuesday9:00am - 8:00pm
Wednesday9:00am - 7:00pm
Thursday9:00am - 8:00pm
Friday9:00am - 5:00pm
Saturday - SundayClosed

Closed for lunch from 1:00 pm – 2:00 pm



At this time, we are continuing the masking policy for all staff and patients by asking that you keep a mask on during your visit. We provide care to some of the most vulnerable people and this is a layer of protection for all.

To decrease the spread of COVID-19 and protect our patients and staff, our clinic is first offering initial assessments of your health concerns by phone or eVisit (video chat). Visit Here for instant personalized medical covid related advice.

Please answer promptly at the arranged appointment time and do not block the doctor’s call. After your phone assessment, the doctor may decide that it is necessary to see you in person at our clinic.

Thank you for your cooperation.

GHC Staff

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Pauline Lam

Home  /  Pauline Lam
Pui Yan (Pauline) Lam
Pauline Lam
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Pauline is a Registered Psychotherapist with The College of Registered Psychotherapists of Ontario (CRPO #009450), an ICEEFT Certified EFT Therapist, a Certified Premarital Counsellor (Prepare-Enrich #1319070) and a Certified Autism Spectrum Disorder Clinical Specialist (Evergreen Certifications #461648).

She graduated from Queen’s University with a B.A. in Psychology, as well as a Masters of Divinity. and a Masters of Theological Studies from Tyndale University with a major in clinical counselling.

Pauline specializes in helping families to cope with accepting and accommodating loved ones with ASD, ADHD, Parkinson’s, Alzheimer’s, individuals with accessibility needs, and members of the LGBTQ+ community. She also has extensive experience in providing therapy to individuals, couples, and other forms of dyads and families facing challenges with depression, anxiety, self-esteem, loss, childhood trauma, family abuse, difficulties in managing relationships and spirituality.

Pauline adopts an integrative approach. Modalities she practices include family systems therapy, emotionally focused therapy (EFT, EFIT, EFFT), cognitive-behavioural therapy (CBT), dialectical behavioural therapy (DBT), focusing, mindfulness, relaxation therapy, and guided imagery. Her sessions are collaborative in nature, where the therapist and the client are being treated as equal partners in the therapy process.

Pauline is a high-functioning Asperger who was born and raised in Hong Kong. She came to Canada at the age of 17 and has settled in Ontario since.

Prior to becoming a registered psychotherapist, for over 20 years, Pauline worked as an enterprise strategy consultant and a Certified Design Thinking Coach. In this first career, Pauline was well-travelled, and has gained extensive experience in exploring visions, identifying blockades, enabling teams, driving innovations, and cultivating organizational changes for large corporations.

In her own time, Pauline enjoys outdoor adventures with her Golden Pyrenees Zaky. As an award-winning lyricist for Canto-pop music, she also takes joy in casually collaborating with musicians and songwriters around the globe.

Specialty Psychotherapy / Counselling
Areas of Focus Family Systems Therapy, Emotionally-Focused Therapy (EFT, EFIT, EFFT), Cognitive-Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Focusing, Mindfulness, Relaxation Therapy, and Guided Imagery
Language English, Cantonese, Mandarin
Accepting New Patients? Yes
Degrees Queen’s University with a B.A. in Psychology
M.Div. and M.T.S from Tyndale University in Clinical Counselling
ICEEFT Certified EFT Therapist
Certified Premarital Counsellor
Member in good standing, College of Physicians and Surgeons of Ontario
Certified Autism Spectrum Disorder Clinical Specialist
Work Days Mon-Sun, by appointment only.